%&LaTeX
\documentclass{article}

\usepackage[utf8]{inputenc}
\usepackage[T1]{fontenc}
\usepackage{textcomp}

\begin{document}

\begin{thebibliography}{10}

\bibitem{CarlosMonsalve_etal2011} Carlos Monsalve, Alain April, \& Alain Abran. (2011). Requirements Elicitation Using BPM Notations: Focusing on the Strategic Level Representation. In \textit{10th WSEAS international conference on Applied computer and applied computational science} (pp. 235--241). 1100 rue Notre-Dame Ouest, Montr{\'e}al, Qu{\'e}bec H3C 1K3 CANADA.

\end{thebibliography}

\end{document}

