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Author (up) Carlos Monsalve; Alain April; Alain Abran
Title Requirements Elicitation Using BPM Notations: Focusing on the Strategic Level Representation Type Conference Article
Year 2011 Publication 10th WSEAS international conference on Applied computer and applied computational science Abbreviated Journal
Volume Issue Pages 235-241
Keywords Business process modeling, levels of abstraction, requirements elicitation, case study, action research
Abstract Business process models (BPM) can be useful for requirements elicitation, among other uses. Since the active participation of all stakeholders is a key factor for successful requirements engineering, it is important that BPM be shared by all stakeholders. Unfortunately, organizations may end up with inconsistent BPM not covering all stakeholders’ needs and constraints. The use of multiple levels of abstraction (MLA), such as at the strategic, tactical and operational levels, is often used in various process-oriented initiatives to facilitate the consolidation of various stakeholders’ needs and constraints. This article surveys the use of MLA in recent BPM research publications and reports on a BPM action-research case study conducted in a Canadian organization, with the aim of exploring the usefulness of the strategic level.
Address CIDIS – Electrical and Computer Engineering Department Escuela Superior Politécnica del Litoral Km. 30.5 vía Perimetral
Corporate Author Thesis
Publisher Place of Publication 1100 rue Notre-Dame Ouest, Montréal, Québec H3C 1K3 CANADA Editor
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Area Expedition Conference
Notes Approved no
Call Number cidis @ cidis @ Serial 16
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